What Information We Hold and Why
When you register, we collect the details you provide — name, contact information, and account credentials. When you transact through bKash, Nagad, or Rocket, we record transaction references and amounts to verify deposits and process withdrawals; we do not store your mobile wallet PIN or full
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wallet credentials on our servers. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual activity. If you contact our support team, that conversation history is retained so we can follow up
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accurately. We use this data to operate your account, process payments, meet our obligations under applicable law, and improve how the lobby functions for you. We do not sell your personal data to third parties. Sharing happens only with payment processors like bKash, Nagad, and Rocket
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to complete your transactions, and with service providers bound by confidentiality agreements. Your data is processed in accordance with applicable data protection law in the jurisdictions where we operate, and your rights under those laws apply where local regulation permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.